Frequently Asked Questions

Everything you need to know about shopping with Ledisa.

How can I track my order?

Once your order has been dispatched, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery status.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to start the process.

Which payment methods do you accept?

Ledisa accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How do I determine the right size for me?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

Are your materials sustainably sourced?

At Ledisa, we are committed to ethical fashion. We work closely with our suppliers to ensure high-quality materials that meet our social and environmental standards.